Frequently Asked Questions

Everything you need to know about Brandohue. Can't find what you're looking for? Reach out to our support team.

What is Brandohue?
Brandohue is a developer-first API that extracts brand intelligence from any website. With a single request, you get logos, favicons, color palettes, Open Graph metadata, and more — all in structured JSON.
How does the API work?
Send a POST request to /api/v1/extract with a target URL. Brandohue visits the page, analyzes its HTML, CSS, and assets, then returns a comprehensive brand profile including the site name, logo URL, favicon, color palette, page title, and meta description.
How do I get an API key?
Create a free account at brandohue.com/register — you'll get 1000 free credits on sign up. Then navigate to the API Keys page in your dashboard. Click "Create API Key", give it a name, and copy your key. Store it securely — it won't be shown again.
How much does it cost?
Brandohue uses a pay-as-you-go credit system. Each extraction costs 1 credit. New accounts start with 1000 free credits. You can purchase additional credit packages starting at affordable rates. Credits never expire, so you only pay for what you use. Visit the billing page for current pricing.
What is a credit?
A credit is the unit of usage on Brandohue. Each successful API call to the extract endpoint consumes 1 credit. Cached responses (when useCache: true is set and a recent cache exists) cost 0 credits.
Do credits expire?
No. Credits never expire. Once purchased, they remain on your account until used.
What logo formats are supported?
Brandohue detects SVG logos, PNG logos, and other common image formats found on websites. SVG logos are prioritized whenever available because they scale to any size without quality loss.
What happens if the target website blocks the request?
If Brandohue cannot access the target website (due to bot protection, geo-restrictions, or downtime), the API returns an error with details. You'll see a 408 (timeout) or 422 (unprocessable) status code explaining the issue. No credits are deducted for failed extractions.
How fast is an extraction?
Most extractions complete in under 3 seconds. The exact time depends on the target website's response time and complexity. Cached responses are near-instant since no network round-trip to the target is needed.
Is there a rate limit?
Yes. Rate limits ensure fair usage and system stability. If you need higher limits, contact our support team.
Can I use the API in production?
Absolutely. Brandohue is built for production workloads. The API is reliable, fast, and returns consistent JSON responses. Many companies use Brandohue to power brand detection in their applications.
How do I change or reset my password?
You can change your password from the Settings page in your dashboard. If you've forgotten your password, use the "Forgot Password" link on the login page to receive a reset email.
Need more help?
Our support team is ready to assist you. Send us an email and we'll get back to you as soon as possible.
support@brandohue.com

Typical response time is within 24 hours.